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Returns
We offer a 30-day money back guarantee on unopened, undamaged hardware devices and accessories that are in the original manufacturer's packaging.
Returns must be 100% complete, in original unopened packaging with the UPC or bar code intact. All components, manuals, registration card(s), software, cables and accessories must be included. All software sales are final. Software cannot be returned. Return to top Return Procedure
A RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA#) is required for ALL returns to ensure you are fully credited. Merchandise must be returned within 15 days of the issuance of the RMA# at which time the RMA# expires. RMA#'s are non-renewable. Contact us at returns@pdaorder.com to obtain a return authorization number.
Credit for the amount of the purchase, less shipping and handling, will be issued after our warehouse receives and processes your return; however, your credit card company determines when the issued credit will be reflected in your statement. Please allow one to two billing cycles. Return to top
If you still have questions and need further information, please feel free to contact us.
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